Terms of Service

Last Updated: April 3, 2026

Welcome to Cold Media. By accessing or using our website and services, you agree to be bound by the following Terms of Service.


1. SERVICES

Cold Media provides digital marketing and social media growth services including, but not limited to:

- Social media followers, likes, views, and engagement services

- Content strategy and consulting

- Brand development and digital marketing solutions

All services are provided through our platform and are subject to availability.


2. USER ACCOUNTS

By creating an account on Cold Media, you agree that:

- You are responsible for maintaining the confidentiality of your account credentials

- You will provide accurate and up-to-date information

- You will not share your account with others

- You will not create multiple accounts for fraudulent or abusive purposes

Cold Media reserves the right to suspend or terminate accounts that violate these terms.


3. USER RESPONSIBILITIES

By using our services, you agree that:

- You will not use our services for illegal or unauthorized purposes

- You will not violate the terms of service of any social media platform

- You understand that all services are provided at your own risk

Cold Media is not responsible for any actions taken by third-party platforms.


4. ORDER PROCESSING

- Orders are processed automatically through our system

- Once an order is placed, it cannot be canceled or modified

- Delivery time may vary depending on the service selected

- Some services may start instantly, while others may take longer


5. NO GUARANTEE POLICY

- Cold Media does not guarantee permanent results

- Social media platforms may update their systems at any time

- Fluctuations in followers, likes, or engagement may occur after delivery


6. REFUND POLICY

- All payments are final and non-refundable once the order has been placed

- Refunds will only be issued if a service is not delivered at all

- No refunds will be issued for completed or partially completed orders

- Dissatisfaction with results does not qualify for a refund


7. FUNDING & BALANCE POLICY

- Users must add funds to their account before placing orders

- All deposits are final and cannot be reversed

- Account balances are non-transferable and non-withdrawable

- Any unused balance remains available for future use


8. ACCOUNT SAFETY

- Users are not required to provide their social media passwords

- Cold Media will never request sensitive login information

- Users are responsible for the safety and security of their own accounts


9. LIMITATION OF LIABILITY

Cold Media shall not be held liable for:

- Any account suspension, restriction, or termination by third-party platforms

- Loss of data, profits, or business opportunities

- Any damages resulting from the use or inability to use our services


10. SERVICE MODIFICATIONS

Cold Media reserves the right to:

- Modify or discontinue services at any time

- Update pricing without prior notice

- Change these Terms of Service when necessary


11. ACCEPTANCE OF TERMS

By using our website and services, you confirm that:

- You have read and understood these Terms of Service

- You agree to comply with all conditions stated above


12. CONTACT INFORMATION

For support or inquiries:

Email: info@thecoldmedia.com

Website: www.thecoldmedia.com